Setting up your Personal account on Digital Surge is a simple process designed to get you trading fast.
Why do I need to verify?
As part of setting up your Digital Surge account, we're required by law to confirm your identity before you can deposit, trade, or withdraw.
Before you start
Make sure you have the following ready:
A valid, accepted identity document (see ID Types for Account Verification for the full list)
Your residential address
Your date of birth
The personal details you enter must match exactly what appears on your identity documents.
How to complete verification
1. Sign up page
Go to the Digital Surge Sign Up page via web, or your can download the Digital Surge app, once open you will see the sign up page.
2. Create your account
Select Personal. This will already be selected when you go to the Sign Up page
Enter your email address, create a password and select Create your account
3. Verify your email
Select the verification link sent to your email to confirm your email address
4. Verify your mobile number
Add your mobile number and confirm the 6-digit code sent to your mobile
5. Verify your identity
Choose how you’d like to verify your identity, then select Next.
Full verification
Upload your ID and complete a quick identity check
With Full verification you can:
Buy, sell and swap crypto
Deposit and withdraw AUD
Receive crypto from other wallets
Send crypto to other wallets (request required)
Light verification
Upload your ID
With Light verification you can:
Buy, sell and swap crypto
Deposit and withdraw AUD
Follow the prompts on screen to submit your details. Identity checks are powered by Sumsub.
Don’t have your ID or smartphone right now? Select Next then Verify manually, enter your details, and our team will review them. You’ll have 30 days to complete the ID scan.
That's it!
How long does verification take?
In most cases, verification is approved automatically within a few minutes. If a manual review is required, it will be reviewed within one business day.
We'll notify you by email once your verification is complete, or if we need any additional information.
What happens after verification?
Once verified, you'll be able to deposit AUD and start trading. Note that crypto sends (withdrawals to external wallets) require a separate additional verification step. See How to Enable External Crypto Sends for more information.
Need more help?
If you have any questions, please don’t hesitate to contact our support team.