Withdrawing AUD from Digital Surge is quick and simple. If you have already made an AUD deposit, your bank account will be linked automatically, allowing you to withdraw without any additional setup.
Key points to remember
Minimum withdrawal amount: 20 dollars.
Account Funds vs Portfolio Balance:
Account Funds show the amount of AUD available for withdrawal.
Portfolio Balance includes your AUD plus the value of any crypto you hold.
To withdraw the AUD value of your crypto, you must first sell it into AUD.
Steps to withdraw AUD
1. Open the withdrawal menu
Select the account drop down in the top right corner of your dashboard.
Click Withdraw Money.
2. Choose your bank account and enter the amount
Select the bank account you want to withdraw to.
Enter the amount of AUD you would like to withdraw from your available balance.
3. Confirm and complete the withdrawal
Click Withdraw
Enter your verification code:
If you have two factor authentication enabled, use the code from your authenticator app.
If not, enter the SMS verification code sent to your phone.
Important notes
First time withdrawals: Your first AUD withdrawal is subject to a 24 hour delay.
Verification access: Make sure you can access your 2FA app or SMS verification method before submitting a withdrawal.
Frequently asked questions
What is the minimum amount I can withdraw?
The minimum AUD withdrawal amount is 20 dollars.
How do I update my bank account?
To add a new bank account, simply make an AUD deposit of 20 dollars or more from that bank account. Once the deposit is credited, the account will be linked automatically and available for withdrawals.
I deposited crypto. Do I still need to deposit AUD to withdraw?
Yes. An AUD deposit is required to link your bank account, even if you have only deposited crypto. Once your AUD deposit is processed, the bank account used for that deposit will be linked and available for future withdrawals.
Need more help?
If you have any questions, please don’t hesitate to contact our support team.