Once you’re ready to move funds out of your Digital Surge account, you can withdraw either Australian dollars (AUD) to your bank account or cryptocurrency to an external wallet. The steps and requirements differ slightly depending on what you’re withdrawing.
Withdrawing AUD to your bank account
Withdrawing AUD is quick and easy once you’ve made an AUD deposit.
Key things to know:
Your bank account is automatically linked after your first AUD deposit
Minimum withdrawal amount is $20 AUD
Only available Account Funds can be withdrawn
If your balance is in crypto, you’ll need to sell it to AUD first
How it works:
Open the account menu from your dashboard
Select Withdraw Money
Choose your bank account and enter the amount
Confirm using SMS or 2FA verification
Note: Your first AUD withdrawal is subject to a 24-hour security delay.
Withdrawing crypto to an external wallet
To send crypto out of Digital Surge, you’ll first need to enable external crypto sends on your account.
Before you start:
Two-factor authentication (2FA) must be enabled
You’ll need to complete a one-time identity and security check
What to expect:
You’ll review important warnings about scams and transaction risks
You’ll upload a photo ID and complete a selfie verification
Applications are typically reviewed within five business days
Once approved, you’ll be able to send supported cryptocurrencies to external wallets directly from your account.
Need more help?
If you have any questions, please don’t hesitate to contact our support team.