Skip to main content

How to Verify a Trust Account

Getting Started with a Trust Account on Digital Surge

Written by Johnny

Setting up your trust account on Digital Surge is a simple process designed to get you trading fast. It takes about 15 minutes.


What You Will Need

Your trust details

  • Name of the trust and its registered address

  • The full Trust Deed, typically around 60 pages and showing all trustees and beneficiaries

  • If you have a corporate trustee: the company's name and ACN, and a current ASIC Company Extract issued within the last 3 months

The people you need to add

You need to add every trustee and every beneficiary of the trust.

  • Individual trustees: add each individual trustee.

  • Corporate trustee: add the company, then add all of its directors and beneficial owners.

  • Beneficiaries: add every beneficiary of the trust.

Every person you add must be verified before your account can be approved.

How each person is verified

Everyone is verified through Sumsub.

  • You (the account operator): upload your photo ID and complete a quick identity check.

  • Everyone else you add: upload their photo ID only.

You can verify other people yourself, or email them a link so they can do it on their own phone in their own time.


Step 1: Create Your Account

Go to the Sign Up page. Select the Trust tab at the top of the form.

Enter your email address. Create a password. Tick the box to confirm you have read, understood and agree to the risk disclosure and terms and conditions.

Select Create your account.


Step 2: Confirm Your Email

After your account is created, go to your Dashboard. Select the verification link sent to your email to confirm your address.


Step 3: Verify Your Mobile Number

After you confirm your email, you will be asked to verify your mobile number on your dashboard. Follow the prompts to complete this step.


Step 4: Start Your Verification

On your dashboard, begin your verification.

A screen will outline what to prepare and who we need to verify: your trust details, your full trust deed, photo ID, and an ASIC Company Extract if you have a corporate trustee.

Check you have everything ready, then select Get started.


Step 5: Enter Trust Details

Enter the name of your trust and the registered address. Select Next.


Step 6: Upload the Trust Deed

Upload the full Trust Deed. The deed must clearly show all trustees and beneficiaries. Select Next.


Step 7: Add Trustees

Select Add a trustee. Choose Individual or Corporate at the top of the list.

For Individual Trustees

  • If you are a trustee, select yourself in the list. You will be marked Account Operator. To add someone else, select Add a new trustee.

  • Enter their name exactly as it appears in the Trust Deed, and their address. Select Next, then verify them (see Step 9).

For Corporate Trustees

  • Enter the company's business name and ACN. Upload the ASIC Company Extract for the corporate trustee.

  • Then add all directors and beneficial owners of the corporate trustee, and verify each one (see Step 9).

Tip: If you do not have an extract, you can purchase one from the ASIC website for $10 by searching the company's ACN under Organisation and Business Names. Your PDF extract will be emailed to you after purchase.

See our article How to Retrieve an ASIC Company Extract for the full steps.


Step 8: Add Beneficiaries

Select Add a beneficiary. A message on screen reminds you that all trustees (individual or corporate) and beneficiaries must be provided.

If you are a beneficiary, select yourself in the list. To add someone else, select Add a new beneficiary.

For a new beneficiary, enter their name and address, then select Next and verify them (see Step 9). Repeat for every beneficiary of the trust.

To edit or remove someone

Select the edit icon on their row to change their name or address. To remove them, open the edit screen and select the bin icon. You will be asked to confirm before they are removed.


Step 9: Verify Each Person

If you are the account operator

Complete the Sumsub verification. You will upload your photo ID and complete a quick identity check.

For everyone else

They only need to upload their photo ID. You have two options.

Verify now

  • Select Verify now to complete the ID upload straight away. You will need their physical ID and a smartphone with a camera. If you are on a desktop, scan the QR code or use the link to continue on a smartphone.

Send a verification link

  • Select Send a verification link and enter the person's email address. Then select Send the link now. They receive a secure link and complete their ID check on their own phone, in their own time. You will be emailed when they are done. You can also copy the link and share it yourself.

If you want to sort it out later, select Done, then Continue. The person stays on your list as pending, and you can send their link any time from their row.


Step 10: Review and Submit

Once everyone has been added, select Review, check the details and submit your application.


Step 11: Submission Confirmation

A confirmation message will appear to let you know your application has been submitted.

Trust account verification is usually completed within 24 hours, once everyone has completed their verification.


What Happens Next?

You will receive a confirmation email once your account has been verified.

If anyone on your list has not yet completed their verification, we will wait for them before approving your account. Send them their link again from your list if they have not received it. After verification, you can begin trading, depositing and withdrawing.

Trust accounts also have access to full transaction history and downloadable statements for compliance and reporting purposes.


Need more help?

If you have any questions, please don’t hesitate to contact our support team.

Did this answer your question?