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How to Verify a Business Account

Getting Started with a Business Account on Digital Surge

Written by Johnny

Setting up your business account on Digital Surge is a simple process designed to get you trading fast. It takes about 10 minutes.


What You Will Need

Your business details

  • Business name and ACN

  • Registered office address

  • A current ASIC Company Extract, issued within the last 3 months

The people you need to add

You need to add every director and every beneficial owner (anyone who owns more than 25% of the company). The same person can be both.

You need at least one director and one beneficial owner to submit. Every person you add must be verified before your account can be approved.

For each person, have ready:

  • Their full name and residential address

  • Their physical photo ID, such as a passport or driver's licence

  • A smartphone with a camera

  • For directors only: their Director ID, the 15-digit number issued by the ABRS

How each person is verified

Everyone is verified through Sumsub.

  • You (the account operator): upload your photo ID and complete a quick identity check.

  • Everyone else you add: upload their photo ID only.

You can verify other people yourself, or email them a link so they can do it on their own phone in their own time.


Step 1: Create Your Account

Go to the Sign Up page. Select the Business tab at the top of the form. Enter your email address. Create a password. Tick the box to confirm you have read, understood and agree to the risk disclosure and terms and conditions. Select Create your account.


Step 2: Confirm Your Email

After your account is created, go to your Dashboard. Select the verification link sent to your email to confirm your address.


Step 3: Verify Your Mobile Number

After you confirm your email, you will be asked to verify your mobile number on your dashboard. Follow the prompts to complete this step.


Step 4: Start Your Verification

On your dashboard, begin your verification. A screen will list what to prepare: your business details, your ASIC Company Extract, your director and beneficial owner details, and your Director IDs. Check you have everything ready, then select Get started.


Step 5: Enter Business Details

Enter the ACN. Enter the business name. Enter the registered office address exactly as listed in your ASIC Company Extract. Select Next.


Step 6: Upload Your ASIC Company Extract

Upload your ASIC Company Extract. Select Next.

Tip: If you do not have an extract, you can purchase one from the ASIC website for $10 by searching your ACN under Organisation and Business Names. Your PDF extract will be emailed to you after purchase.

See our article How to Retrieve an ASIC Company Extract for the full steps.


Step 7: Add Directors and Beneficial Owners

You will see two buttons: Add a director and Add a beneficial owner. A message on screen reminds you that all directors and beneficial owners (more than 25% ownership) must be provided.

To add a director

  1. Select Add a director.

  2. If you are a director, select yourself in the list. You will be marked Account Operator. To add someone else, select Add a new director.

  3. For a new director, enter their name and residential address.

  4. Enter their Director ID.

  5. Select Next, then verify them (see Step 8).

To add a beneficial owner

  1. Select Add a beneficial owner.

  2. If you are a beneficial owner, select yourself in the list. To add someone else, select Add a new beneficial owner.

  3. For a new beneficial owner, enter their name and residential address.

  4. Select Next, then verify them (see Step 8).

Each person appears on your list as Verified individual or Not verified.

To edit or remove someone

Select the edit icon on their row to change their name or address. To remove them, open the edit screen and select the bin icon. You will be asked to confirm before they are removed.


Step 8: Verify Each Person

If you are the account operator

Complete the Sumsub verification. You will upload your photo ID and complete a quick identity check.

For everyone else

They only need to upload their photo ID. You have two options.

Verify now

  • Select Verify now to complete the ID upload straight away. You will need their physical ID and a smartphone with a camera. If you are on a desktop, scan the QR code or use the link to continue on a smartphone.

Send a verification link

  • Select Send a verification link and enter the person's email address. Then select Send the link now. They receive a secure link and complete their ID check on their own phone, in their own time. You will be emailed when they are done. You can also copy the link and share it yourself.

If you want to sort it out later, select Done, then Continue. The person stays on your list as pending, and you can send their link any time from their row.


Step 9: Review and Submit

Once everyone has been added, select Review, check the details and submit your application.


Step 10: Submission Confirmation

A confirmation message will appear to let you know your application has been submitted.

Business account approvals are usually completed within 24 hours, once every director and beneficial owner has completed their verification.


What Happens Next?

You will receive a confirmation email once your account has been verified.

If anyone on your list has not yet completed their verification, we will wait for them before approving your account. Send them their link again from your list if they have not received it. After verification, you can start trading, depositing and withdrawing immediately.

Your business account also includes full transaction history and downloadable statements to assist with accounting and reporting.


Need more help?

If you have any questions, please don't hesitate to contact our support team.

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