You can update your password at any time, but you will need access to the email address linked to your account to complete the process.
Steps to update your password
From the login page
On the login page, select Forgot Password?
Enter your email address and select Continue.
Check your inbox for a password reset email and select Reset Your Password.
Enter your new password and select Reset Password.
From the Profile page
Go to your Profile page and select Edit Password.
Select Send email to receive the password reset link.
Check your email for the verification link and select Change Your Password.
Enter your new password and select Change Password.
What if I do not have access to my original email address?
If you no longer have access to the email address linked to your account, please contact our support team via live chat or email at contact@digitalsurge.com.au so we can assist.
Need more help?
If you have any questions, please don’t hesitate to contact our support team.