Digital Surge sends marketing emails to keep you informed about new coin listings, market insights, promotions, product updates, and important platform announcements.
If you've noticed you're no longer hearing from us, you may have been moved to our suppressed list. The good news is it's easy to opt back in.
This article explains what you might be missing, how to re-engage, and how to manage your email preferences.
What you might be missing
When you're not receiving Digital Surge marketing emails, you may be missing out on:
New coin listings and asset availability announcements
Market insights and trading commentary
Promotions, fee offers, and exclusive campaigns
Product updates and new feature announcements
Important platform news and alerts
These emails are designed to help you stay informed and make the most of your Digital Surge account.
How to re-engage and resume marketing emails
If you'd like to start receiving Digital Surge marketing emails again, you have a few simple options:
Option 1 — Open a recent Digital Surge email
Search your inbox (including the Promotions, Updates, or Spam folders) for emails from Digital Surge.
Open any recent marketing email from us.
Click any link inside the email.
This signals to our system that you're still interested, and we'll add you back to the active sending list.
Option 2 — Reply to a Digital Surge email
Simply reply to any recent Digital Surge email — even a one-word reply is enough to register engagement.
Option 3 — Contact our support team
If you can't find a recent email from us, contact our support team and let us know you'd like to start receiving marketing emails again. We'll send you a re-engagement email so you can confirm your subscription with a single click.
Managing your email preferences
Once you're re-engaged, you can fine-tune the types of emails you receive at any time:
Open any Digital Surge marketing email.
Scroll to the bottom of the email.
Click the Manage preferences link.
Choose which categories of marketing emails you'd like to receive.
Your preferences will be updated after you submit your selection.
If you ever change your mind, you can also unsubscribe from marketing emails at any time. For more information, see How to unsubscribe from Digital Surge marketing emails.
Transactional emails
Regardless of your marketing email preferences, you'll always continue to receive transactional emails related to your account activity, security, support, and compliance. These emails are essential to the operation of your account and cannot be turned off.
Need more help?
If you have any questions or would like us to manually send you a re-engagement email, please don't hesitate to contact our support team.