The Address Book lets you save trusted wallet addresses for each crypto asset on your account. Before you can send crypto, you'll need to save the destination address to your Address Book — this is required for all withdrawals.
Saving an address only takes a minute and only needs to be done once. After that, you can reuse it for future withdrawals without repeating the process.
Why use the Address Book?
Saving addresses to your Address Book helps keep your withdrawals safe and straightforward.
Key benefits include:
Save trusted withdrawal addresses for each asset
Labels to easily identify each wallet
One-time address confirmation — no repeat steps for future withdrawals
Reduced risk of mistakes or sending to the wrong address
Faster withdrawals once an address is saved
Address confirmation — what you'll need to provide
When you save a new address, you'll be asked a few questions about the wallet. This is a regulatory requirement for all Australian crypto exchanges and only needs to be completed once per address.
You'll need to confirm:
Whether the wallet is your own personal wallet, an exchange account, or belongs to someone else
The country associated with the destination wallet
Basic details about who controls the wallet
If you're sending to your own wallet, simply select that option when prompted.
If you added a withdrawal address before this requirement came into effect, you'll be asked to complete this step the next time you withdraw to that address.
How to add a new address
You can add a new address in two ways.
Option 1: Add an address while withdrawing
Start a withdrawal for your chosen asset.
Click the Address Book icon next to the wallet address field.
Select Add new address at the bottom of the address list.
Enter the wallet address and add a label to identify it.
Complete the address confirmation form.
Confirm the new address via the email sent to you.
Once confirmed, select the address and complete your withdrawal.
Option 2: Add an address from the Address Book menu
Click the menu in the top-right corner of your account.
Select Address Book.
Click Add address.
Enter the wallet address and add a label.
Complete the address confirmation form.
Confirm the address via email.
Once confirmed, the address will be available to select during withdrawals.
Using a saved address for withdrawals
When withdrawing crypto, select a saved address from your Address Book. You won't need to re-enter any details — just select the address and complete your withdrawal.
Managing your Address Book
From the Address Book page, you can:
Review all saved addresses
See the labels assigned to each address
Delete addresses you no longer need
Initiate a crypto send directly to a saved address
For security reasons, saved addresses cannot be edited. If details change, delete the address and add a new one.
Important things to know
All crypto withdrawals require the destination address to be saved in your Address Book.
When adding a new address, you'll need to complete an address confirmation form. This is a one-time step per address.
Every new address must be confirmed via email before it can be used.
Addresses are saved per asset and network — always make sure the address and network match the asset you're withdrawing.
The first withdrawal to a new address will also require email confirmation.
Need more help?
If you have any questions, please don’t hesitate to contact our support team.