To start depositing and trading on Digital Surge, you will first need to verify your identity as part of our Know Your Customer (KYC) requirements.
You can complete verification using one of the accepted ID types listed below.
Primary Identification Documents
1. Australian or New Zealand Driver Licence
All Australian and New Zealand driver licences are accepted, including learner permits and probationary licences.
Disqualified or suspended licences can be used, as long as they remain active.
2. Australian or New Zealand Passport
Valid Australian and New Zealand passports are accepted.
The passport must not be expired.
3. Australian Photo ID with a Valid Medicare Card
You can verify your account using a combination of an Australian photo ID and a valid Medicare card.
Important:
Proof of Age cards and Photo Cards cannot be accepted. These documents cannot be verified through the Document Verification Service (DVS) and therefore cannot be used for account verification or for enabling crypto sends.
4. International Passport with a Valid Australian Visa
Expired international passports are accepted if the attached Australian visa is valid.
Verification is based on your visa details rather than the passport itself.
Be sure to enter your name exactly as it appears on your Visa Grant Notice.
Important Notes
New Zealand passports may have an electronic visa issued upon arrival in Australia.
If you have become an Australian citizen, your previous visa is no longer valid. You will need an Australian passport to complete verification.
Additional Verification for Enabling Crypto Sends
If you would like to enable crypto sends on your account, an additional verification step is required.
Once your initial verification is complete, you can follow the steps in this article.
Need more help?
If you have any questions, please don’t hesitate to contact our support team.