When you send cryptocurrency from your Digital Surge account to an external wallet, a network transaction fee will apply. This fee is required to process your transaction on the blockchain and is always shown before you confirm the withdrawal.
How Transaction Fees Work
Enter the amount you want to withdraw
The amount you enter on the withdrawal screen already includes the transaction fee.
For example, if you enter 0.05 BTC, that full amount will be deducted from your balance, including the fee.
Review the breakdown before confirming
On the confirmation page, you will see a clear breakdown showing:
The total amount you entered
The transaction fee
The final amount the receiving wallet will receive
Example
If you enter 0.05 BTC and the fee is 0.00003 BTC, the receiving wallet will receive 0.04997 BTC.
Want the receiving wallet to receive an exact amount?
If you want the other wallet to receive a specific amount (for example, exactly 0.05 BTC), you will need to add the transaction fee on top of your intended amount when entering it.
Using the above example, you would enter 0.050030 BTC so that the receiving wallet receives the full 0.05 BTC after the fee is deducted.
Fee Transparency
Digital Surge always displays the transaction fee before you confirm a withdrawal.
Once your withdrawal is completed, both the fee and the net amount received will be visible in your Transaction History.
Need more help?
If you have any questions, please don’t hesitate to contact our support team.