Commonwealth Bank (CBA) has introduced new policies that will delay deposits to crypto exchanges by up to 24 hours.
You can read more about their policy here:
https://www.commbank.com.au/support/security/cryptocurrency-payments.html
What This Means for You
This delay is enforced by Commonwealth Bank and applies to all crypto-related transactions.
Digital Surge cannot speed up or influence when the funds are released.
You can check the status of your deposit in your CBA online banking app — it will appear as “pending” for up to 24 hours.
As soon as we receive your deposit, it will be automatically credited to your account.
An email confirmation will be sent once the deposit has been credited.
This policy also applies to CBA-owned brands such as Bankwest.
Need more help?
If you have any questions, please don’t hesitate to contact our support team.