Most AUD deposit delays occur before the funds reach Digital Surge. Banks may apply additional security checks to crypto-related payments or process transfers using standard banking methods, which can take longer than expected.

This article explains the most common bank-related reasons for AUD deposit delays and what you can do next.

Some banks apply additional security or fraud checks when processing payments to cryptocurrency exchanges.

These checks may cause short delays while your bank:

These checks happen before funds are released and are outside of Digital Surge’s control.

While many AUD deposits are processed instantly, some banks send transfers via a standard bank transfer instead of a real-time payment method.

When this occurs, your deposit may take up to 1 business day to be received by Digital Surge, even when all payment details are correct.

This processing method is determined by your bank.

For security and compliance reasons, AUD deposits must be made from a bank account in your own name.

Your deposit may be delayed if:

These deposits may require additional review before they can be credited to your account.

Occasionally, delays can occur due to temporary issues at your bank, such as:

Deposits usually process automatically once these issues are resolved.

If your AUD deposit hasn’t appeared yet, we recommend:

If your deposit is still not showing after this time, our support team can investigate further.

Need more help?

If you have any questions, please don’t hesitate to contact our support team.

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