Enjoy instant deposits and withdrawals with Digital Surge!
This will allow you to take full advantage of the market whenever and wherever you want to without waiting for funds to go in and out of your account.
Deposits are done with PayID, which comes with the benefits of:
Being instant and not subject to those annoying bank transfer times!
Being more secure than bank transfers
Not requiring you to remember BSB and account numbers
Using Osko which allows for super fast, smooth and secure payments
When you deposit money into your Digital Surge account you automatically get a unique PayID (email address) which you will use for the deposit. Your PayID shouldn’t be given to anyone else and money should only come from your bank.
While deposits are done with PayID, withdrawals still use the BSB and account number, however, we have enabled NPP/Osko on withdrawals to make them instant as well!
📢 📢 FAQ 📢 📢
Does my bank support PayID?
It probably does! Click here to find out if your bank supports PayID: https://nppa.com.au/find-an-institution/
What are some other names PayID uses?
Depending on your bank, PayID may also appear under the names: NPP or Osko or Fast Payments
Each bank does PayID payments a little differently – for some, PayID will automatically appear as an option, for others you may have to select an Osko payment (or another name) first.
How long does a PayID payment take?
PayID deposits usually take less than a minute, but if this is your first deposit or you have deposited a large amount, it may be held by your bank or take 24 hours to clear though this is not common!
Why is my deposit not appearing in my account?
If your deposit hasn’t appeared instantly, it could be due to your bank holding the payment for verification. This is more common for first-time deposits or large amounts however, banks can hold transactions without notification. Please allow up to 24 hours for your bank to process the payment. If it still hasn’t appeared, reach out to your bank or contact our support team for assistance.
What if my bank doesn’t support NPP/Osko withdrawals?
If your bank does not support NPP/Osko yet, then we will send your withdrawal through the normal transfer process which takes up to 24 hours.
Are AUD withdrawals instant?
Yes, AUD withdrawals are instantly processed. However please note that first-time AUD withdrawals will be subject to a 24-hour delay.
What is the minimum deposit?
The minimum deposit into your Digital Surge account is $20