Enjoy Instant Deposits and Withdrawals with Digital Surge!
Take full advantage of the market anytime, anywhere, without waiting for funds to move in or out of your account. With Digital Surge, deposits and withdrawals are fast, secure, and hassle-free.
Benefits of Using PayID for Deposits
Deposits on Digital Surge are made with PayID, offering numerous advantages:
Instant Transactions: No more waiting for traditional bank transfer times.
Enhanced Security: PayID is more secure than standard bank transfers.
Simplified Process: No need to remember BSB or account numbers.
Powered by Osko: Enjoy super-fast, smooth, and secure payments.
When you deposit funds into your Digital Surge account, you’ll automatically receive a unique PayID (email address) for your transactions.
Important: Your PayID is private—never share it, and only use it for deposits from your own bank account.
Fast Withdrawals with NPP/Osko
While deposits use PayID, withdrawals still require BSB and account numbers. However, we’ve enabled NPP/Osko for withdrawals, making them instant as well!
For banks that don’t support NPP/Osko, withdrawals will be processed via standard bank transfer within 24 hours.
Frequently Asked Questions
Does my bank support PayID?
Most likely! Check if your bank supports PayID here: Find an Institution.
What are some other names for PayID?
PayID may appear under various names depending on your bank, such as:
NPP
Osko
Fast Payments
Some banks automatically display the PayID option, while others may require you to select Osko or a similar payment method.
How long does a PayID payment take?
PayID payments usually take less than a minute. However:
First-time deposits or large amounts may be held for verification.
Banks sometimes hold payments without notification.
Please allow up to 24 hours for processing if delayed.
Why is my deposit not appearing in my account?
If your deposit hasn’t appeared instantly:
Your bank may be holding the payment for verification.
This is more common for first-time deposits or large amounts.
If the deposit hasn’t appeared within 24 hours, contact your bank or our support team for assistance.
What if my bank doesn’t support NPP/Osko withdrawals?
If your bank doesn’t support NPP/Osko, we’ll process your withdrawal via the standard transfer method, which takes up to 24 hours.
Are AUD withdrawals instant?
Yes, AUD withdrawals are processed instantly. However, first-time withdrawals are subject to a 24-hour delay.
What is the minimum deposit amount?
The minimum deposit into your Digital Surge account is $20.
If you have any questions or need assistance, our support team is here to help. Feel free to reach out at any time for prompt support.