Enjoy Instant Deposits and Withdrawals with Digital Surge!
Instant deposits and withdrawals let you take advantage of market opportunities without waiting for funds to move in or out of your account. With Digital Surge, payments are fast, secure and simple.
Benefits of PayID deposits
Instant payments: No need to wait for standard transfer times.
Enhanced security: PayID offers additional protection compared to traditional bank details.
Simple process: No BSB or account numbers required.
Powered by Osko: Payments are fast, smooth and supported by most Australian banks.
When you make a deposit, you will be provided with a unique PayID email address linked to your Digital Surge account.
Important: Your PayID is private. Only use it to deposit from a bank account in your own name.
Fast AUD withdrawals with NPP or Osko
Withdrawals still require your BSB and account number, but Digital Surge supports NPP or Osko to deliver instant withdrawals to eligible banks.
If your bank supports NPP or Osko, withdrawals will generally arrive instantly.
If your bank does not support these systems, your withdrawal will be processed via a standard bank transfer and should arrive within 24 hours.
Frequently asked questions
Does my bank support PayID?
Most Australian banks support PayID. You can check your bank’s compatibility using the official PayID institution list.
What other names might PayID appear under?
Depending on your bank, PayID may be shown as:
NPP
Osko
Fast Payments
Some banks display PayID automatically, while others require you to select Osko or a similar fast payment option.
How long does a PayID payment take?
Most PayID payments are processed in under a minute.
However, delays may occur when:
You are depositing for the first time.
You are depositing a large amount.
Your bank holds the payment for verification.
If delayed, allow up to 24 hours for processing.
Why has my deposit not arrived?
If your PayID deposit is not showing:
Your bank may be holding the payment for verification, especially for first time or large deposits.
If your payment has not arrived within 24 hours, contact your bank or our support team so we can assist.
What if my bank does not support NPP or Osko withdrawals?
If your bank does not support instant withdrawals, we will send your funds via a standard transfer, which typically arrives within 24 hours.
Are AUD withdrawals instant?
Yes, AUD withdrawals are processed instantly for supported banks.
Please note:
First time withdrawals are subject to a 24 hour delay.
Withdrawals cannot be cancelled once submitted.
What is the minimum deposit amount?
The minimum deposit amount for AUD is 20 dollars.
I deposited crypto. Do I still need to deposit AUD before I can withdraw?
Yes. An AUD deposit from your bank account is required to link your account, even if you have previously deposited crypto. Once your AUD deposit is credited, your bank account will be linked and you can withdraw AUD to it.
Need more help?
If you have any questions, please don’t hesitate to contact our support team.