To see Westpac PayID instructions for mobile, click here.

Step 1 - Log in to Westpac internet banking

Step 2 - Select 'Make a payment'
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Step 3 - Select 'Pay new payee', this will take you to Payees to enter in the details

Step 4 - In the field under 'I want to pay' select 'Email address'

Step 5 - Enter your personal PayID email address. This will be in the format of xxxxxxxxx@digitalsurge.com.au (e.g. 123123123@digitalsurge.com.au)

Step 6 - Click Verify

Step 7 - Check the details are for Digital Surge

Step 8 - In the 'Reference' and 'Description' enter in the reference number provided in your Digital Surge deposit screen

Step 9 - Select your account for the payment to be made from and enter your reference number again in the 'Description' field

Step 10 - Enter the amount that you wish to send

Step 11 - In the confirmation screen, check the details are for Digital Surge and click Confirm

Step 12 - You will receive a 2FA code on your mobile, enter this in the Authorisation screen

Step 13 - Westpac will provide confirmation that the payment has been sent

Step 14 - Payment will be credited to your Digital Surge account once received