To see Westpac PayID instructions for mobile, click here.
Step 1 - Log in to Westpac internet banking
Step 2 - Select 'Make a payment'
Step 3 - Select 'Pay new payee', this will take you to Payees to enter in the details
Step 4 - In the field under 'I want to pay' select 'Email address'
Step 6 - Click Verify
Step 7 - Check the details are for Digital Surge
Step 8 - In the 'Reference' and 'Description' enter in the reference number provided in your Digital Surge deposit screen
Step 9 - Select your account for the payment to be made from and enter your reference number again in the 'Description' field
Step 10 - Enter the amount that you wish to send
Step 11 - In the confirmation screen, check the details are for Digital Surge and click Confirm
Step 12 - You will receive a 2FA code on your mobile, enter this in the Authorisation screen
Step 13 - Westpac will provide confirmation that the payment has been sent
Step 14 - Payment will be credited to your Digital Surge account once received