If a Digital Surge account holder passes away, their crypto assets and any AUD balance form part of their deceased estate.
These assets are handled through the normal legal and formal estate process in Australia. Digital Surge must follow legal and regulatory requirements and cannot act on assets without receiving and verifying the appropriate documentation.
How deceased estates are handled
When an account holder passes away, the account can only be managed by a legally authorised person, such as an executor or administrator of the estate.
Digital Surge is required to verify the identity and authority of the person acting on behalf of the estate before any action can be taken.
What documents are required?
The executor or legal representative will need to provide:
A certified copy of the death certificate
Proof of legal authority, such as a Grant of Probate or Letters of Administration
Valid identification for verification purposes
Additional documents may be requested depending on the circumstances.
All documents can be emailed to contact@digitalsurge.com.au for review.
Need more help?
If you have any questions, please don’t hesitate to contact our support team.