To make a bank transfer you need to either login to your internet banking or call your bank. We will provide you specific instructions to follow onscreen as well as we will send you a copy via email. 

This will include the following:

The amount
Reference number
BSB
Account number
Account name

Please ensure all of these items are correct. The most important item is the reference number, don't use anything else in the reference field except for what we have provided otherwise there will be a delay in processing your request. 

Did this answer your question?