Level 1 Accounts

Level 1 is the default verification level, which you will automatically get when you first verify your account.

Level 1 users have a daily deposit limit of $1,000.00 per day. All AUD deposits can be used to purchase digital currency immediately. All AUD deposits will be added to the Reserved Balance, which will restrict withdrawals for seven days. To find out more check out our article about Reserved Balance's. 

AUD deposit methods available are Pay ID (also called Osko), or BPAY.

Find out more about our Payment Methods here.


Level 2 Accounts

Level 2 users have a higher deposit limit of $10,000.00 per day. The Reserved Balance is also removed for Level 2 accounts.

AUD deposit methods available are Pay ID (also called Osko), BPAY, or POLi.

Find out more about our Payment Methods here.


How to check what verification level I am on?

Navigate to your account settings page which can be found in the drop down menu underneath your name. In the top left hand corner of the main tile you will see your verification level, as shown below:


How can I get my account upgraded to Level 2?

Users who build up a reliable trading history and can demonstrate a need for higher limits can apply to have their account increased to Level 2. If you can show a reliable deposit history over a 1-2 month period, we will review your account for Level 2.

If you can demonstrate a need for a higher deposit limit, our compliance team will review your request. You may be required to provide further details to complete the upgrade.

To apply, please contact our friendly support team when logged into your account.

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