The payment methods we support are PayID, BPay, and POLi. Each have their benefits which are detailed below. You can choose which is the best payment method for your circumstances.
Unfortunately we cannot facilitate purchases with Credit Cards due to the high risk of fraud associated with these transactions.
PayID can be used to deposit money into your account in as little as 60 seconds. This is the quickest method for transferring funds.
First time PayID payments can be held for 24 hours by your bank as a security precaution. Future deposits should then be immediate.
BPay payments are available for banks that do not yet support PayID. You will be provided a BPAY Biller Code and Reference number which you can use to make a BPay payment from your bank.
BPay payments will take between 4 hours and 2 business days to be received, depending on which bank you are sending from.
POLi is the payment method provided by Australia Post. This method establishes a secure connection with your internet banking in order to make your purchase immediately.
POLi Pay has a limit of $1,000 per day, and has a small fee that is included in the transaction.
If you choose POLi Pay, you will be guided through the transfer process using your internet banking app.
Please not that first time POLi payments can take 1-2 days to process, however future transfers from the same bank account will be immediate.
If you receive a call from your bank regarding the transaction, confirm that the transaction is legitimate and requested by you. This is a normal security protocol by your bank to ensure there is no fraud on your account.