Your Balance Explained
Portfolio Balance
Your Portfolio Balance represents the total value of your account. It includes:
The AUD value of all the cryptocurrency you hold.
Any AUD funds you have in your account.
This provides an overview of your total account value, combining crypto and cash holdings.
Account Funds
Your Account Funds represent the current AUD value in your account.
If your Account Funds show $0, but you have a portfolio balance, this means your funds are fully invested in cryptocurrency, and no AUD is available as cash in your account.
Wallet Balance
Your Wallet Balance reflects the total value of the cryptocurrency you hold. It does not include any AUD funds. This balance is the combined value of all the crypto assets currently in your account.
Please note the approximate value on your wallet page is based on the buy price (how much would it cost to replace the coins).
Need Help?
If you have any questions or need assistance understanding your balances, feel free to contact our support team via live chat or email us at contact@digitalsurge.com.au.