Withdrawing AUD from your Digital Surge account is quick and straightforward. If you’ve previously deposited AUD, your bank account will be connected, making the process even easier.
Key Points to Remember
Minimum Withdrawal: The minimum withdrawal amount is $20.
Account Funds vs. Portfolio Balance:
Your account funds show the available amount of AUD for withdrawal.
Your portfolio balance reflects the value of your crypto holdings and account funds (AUD).
To withdraw the AUD value of your portfolio, you’ll first need to sell your crypto assets into AUD.
Steps to Withdraw AUD
Step 1: Navigate to the Withdraw Option
Click on the drop-down menu in the top-right corner of your screen.
Select the 'Withdraw Money' tab.
Step 2: Choose Your Bank Account and Enter Amount
Select the nominated bank account you wish to withdraw funds to.
Enter the amount of AUD you want to withdraw from your available balance.
Step 3: Confirm and Finalize the Withdrawal
Once the amount is entered, click 'Withdraw AU$'.
Enter your verification code to complete the transaction:
If 2FA is enabled, retrieve the code from your authenticator app.
If 2FA is not enabled, use the verification code sent via SMS.
Important Notes
First-Time Withdrawals: First-time AUD withdrawals are subject to a 24-hour delay.
Verification: Ensure you have access to your 2FA app or SMS verification method.
Need Assistance?
If you have any questions or encounter issues, our friendly live support team is here to help. Don’t hesitate to reach out for assistance.