A verified mobile number is essential for security and verification purposes, so keeping your phone number up to date is important.
Updating Your Mobile Number
Digital Surge requires you to complete a biometric verification process to update your mobile number. This ensures your account remains secure and the request is legitimate.
We will need to send you a biometric verification request via Sumsub. You'll need to use your mobile phone to take a photo of your physical ID and complete a quick liveness test so that we can verify the request. This is a security measure to protect your account.
To update your phone number:
Contact us via Live Chat or email contact@digitalsurge.com.au and let us know if you want to change your phone number.
Our team will guide you through the verification process.
Need Help?
If you have any questions or need assistance, don’t hesitate to contact our support team via live chat or email at contact@digitalsurge.com.au.