Yes, you can verify your account using an international passport, but you’ll need a valid Australian visa linked to it. Australian visas are sometimes issued electronically upon arrival in Australia.

If you’re a dual citizen with both an Australian passport and an international passport, you must verify your identity using your Australian passport. This is because the visa in your international passport becomes invalid once you obtain Australian citizenship.

If you’ve been issued a new passport while in Australia, ensure that your visa details are updated with the passport issuing authority. Failing to do so may cause verification issues.

The name details entered during the verification process must exactly match the records in the visa issuer’s database. Double-check for any discrepancies before submitting.

For details on the types of ID you can use for verification, check out our ID Types for Verification article.

If you encounter any issues or need assistance with your verification, feel free to reach out via live chat or email us at contact@digitalsurge.com.au. We’re here to help!