We support two primary deposit methods: PayID (Bank Transfer) and Standard Bank Transfers. Both methods offer unique benefits, allowing you to choose the option that best suits your needs.
Deposit Methods
PayID
Fast and Free: Deposits can be completed in as little as 60 seconds at no cost.
First-Time Deposits: Your bank may hold your first PayID payment for up to 24 hours as a security precaution. Future deposits should process immediately.
Ease of Use: PayID eliminates the need for BSB and account numbers.
For step-by-step instructions on depositing via PayID, refer to our PayID Deposit guide.
Standard Bank Transfers
Traditional Option: Suitable for banks that don’t support PayID transfers.
Processing Time: Deposits typically take 1-2 business days to process. However, if your bank supports fast transfers (OSKO/NPP), the deposit may be near-instant.
Setup Instructions: Learn how to set up standard bank transfers in our Standard Bank Transfers guide.
Important Notes
Account Matching: Deposits must come from a bank account registered in the same name as your Digital Surge account. Third-party deposits will be rejected.
Bank Verification: If your bank contacts you to confirm the transaction, simply verify that the deposit was authorized by you. This is a routine security measure.
Minimum Deposit: The minimum deposit amount is $20.
Why We Don’t Accept Credit Cards: Unfortunately, we cannot facilitate purchases with credit cards due to the high risk of fraud associated with these transactions.
Need Assistance?
If you have any questions or need help with your deposits, don’t hesitate to reach out. Our support team is here to assist you.