To deposit funds from your NAB account into your Digital Surge account, just follow these easy steps.
How to Make a Deposit
Navigate to your Digital Surge dashboard.
Click on the 'Deposit Funds' option located at the top-right of your screen.
Review the "Important to read" section for guidelines and requirements to proceed successfully.
Select your preferred deposit method and follow the on-screen instructions to finalize your deposit.
Depositing AUD via PayID via the NAB App:
Log into the NAB app on your device.
Tap Transfer & Pay (or Pay in Android).
Select the account you’d like to make a payment from.
Tap Pay anyone.
Tap Mobile/PayID.
Select the PayID type, such as a phone number.
Enter the PayID details.
The name the PayID is registered to will appear. If this is correct, tap Continue.
Enter the payment amount. Add a reference or description if required. Tap Next.
You may receive a ‘protect yourself from fraud’ message if your payment has indications of a potential scam. You can review the details before you change or cancel your payment. To continue with your payment, you need to tick the box to acknowledge the fraud message.
Check all payment details are correct. Tap Pay now.
Authorise the payment with your passcode or internet banking password.
You’ve successfully made a PayID payment.
Depositing AUD via BSB & Account Number via the NAB app:
Log into the NAB app.
Tap Transfer & pay. If you’re using an Android phone, tap the Menu icon first.
Tap the account you want to transfer from.
Tap Pay anyone.
Select a saved payee or tap +BSB & Acc if it’s your first time paying someone.
Enter the payee’s Account name, BSB number, and Account number.
You can Save payee and add a nickname to make future payments quicker.
Add a Reference (optional), then tap Continue.
You’ll receive a security code via SMS or push notification. Enter the security code and tap Continue.
The payee is now added. Enter the Amount, Reference and Description (optional).
Pay when is set to today by default. To schedule a later payment, tap Pay when. Tap Next to continue.
You may receive a ‘protect yourself from fraud’ message if your payment has indications of a potential scam. You can review the details before you change or cancel your payment. To continue with your payment, you need to tick the box to acknowledge the fraud message.
Carefully check all details are correct, then tap Pay now.
Authorise the payment by entering your password or passcode.
You’ve successfully made a standard bank payment.
Deposit AUD via NAB online banking:
Log into NAB Internet Banking with your 8 to 10-digit NAB ID and password.
Select Transfer & Pay then ‘Pay anyone’ from the drop-down menu.
Select the account to transfer from in the drop-down menu.
Select New payee to make a payment to a PayID.
Select PayID type, such as mobile, email, ABN/ACN or Org ID.
Enter the relevant payment details and verify the PayID to continue.
Enter the Amount, Reference (optional) and Description (optional).
Select Next.
You may receive a ‘protect yourself from fraud’ message if your payment has indications of a potential scam. You can review the details before you change or cancel your payment. To continue with your payment, you need to tick the box to acknowledge the fraud message.
Check the funds transfer details are correct.
Select Pay now.
You may receive a security code via SMS or push notification.
Select Submit.
You have now transferred money within Australia.
Depositing AUD via BSB & Account Number via the NAB online banking:
Log into NAB Internet Banking with your 8 to 10-digit NAB ID and password.
Select Transfer & Pay, then 'Pay anyone' from the drop-down menu.
Select the account to transfer from in the drop-down menu.
Select either Saved payee or New payee to make a payment to someone.
When making a payment to a Saved payee, select a previously saved payee in the drop-down list.
When making a payment to a New payee, select ‘BSB & Acc’ as the Payment type.
Enter the relevant payment details and ensure the BSB is validated.
Select ‘Today’ as the Pay when option.
Enter the Amount, Reference (optional) and Description (optional).
Select Next.
You may receive a ‘protect yourself from fraud’ message if your payment has indications of a potential scam. You can review the details before you change or cancel your payment. To continue with your payment, you need to tick the box to acknowledge the fraud message.
Check the funds transfer details are correct.
Select Pay now.
You may receive a security code via SMS or push notification.
Select Submit.
You have now transferred money within Australia.
FAQ – Depositing Funds into Digital Surge
1. What’s the minimum deposit amount?
The minimum amount you can deposit into your Digital Surge account is $20 AUD.
2. Do deposits need to come from a bank account in my name?
Yes — we only accept deposits from bank accounts that match your name on Digital Surge. If you use someone else’s account (like a partner or friend), the deposit won’t be accepted and may be delayed while we return the funds.
3. How long does it take for deposits to arrive?
Most deposits via PayID or Osko land within minutes, but in some cases, your bank may hold the transfer for up to 24 hours, especially if it’s your first time or a large amount. Don’t worry — you’ll receive an email notification as soon as your funds hit your account.
4. How will I know when my deposit is successful?
We’ll send you an email as soon as your deposit has been received and credited to your Digital Surge account. You can also check your balance by logging in and heading to your dashboard.
If you need a hand or have any questions along the way, our team is here to help. Just reach out via live chat or send us an email at contact@digitalsurge.com.au — we’ve got you covered!