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Westpac - How to make a deposit

Instructions for making an AUD deposit from your Westpac bank account

Johnny avatar
Written by Johnny
Updated over a week ago

To deposit funds from your Westpac bank account into your Digital Surge account, just follow the steps below — it’s quick and easy!

Depositing AUD via PayID via Westpac:

  1. Sign into Online Banking or the Westpac App and go to the payment section

  2. Add a new PayID/mobile number or choose an existing PayID payee, and enter the amount

  3. If the payee is registered for PayID, their name will be displayed on your screen to reassure you that the correct person is being paid.

  4. Confirm

Depositing AUD via BSB & Account Number via the Westpac app:

  1. Tap $

  2. Tap Pay someone

  3. Select an existing payee or tap Add to create a new one

  4. Tap BSB & Account if paying someone new

  5. Follow the prompts to complete your payment

Depositing AUD via BSB & Account Number via the Westpac online banking:

  1. Go to Payments > Make a payment

  2. Select an existing payee from the drop-down menu, or select Pay new payee to create a new one

  3. To add new payee, enter the BSB, Account number and Account name. Review the payee details to ensure your transfer is paid into the correct account

  4. Follow the prompts to complete your payment

FAQ – Depositing Funds into Digital Surge

1. What’s the minimum deposit amount?

The minimum amount you can deposit into your Digital Surge account is $20 AUD.

2. Do deposits need to come from a bank account in my name?

Yes — we only accept deposits from bank accounts that match your name on Digital Surge. If you use someone else’s account (like a partner or friend), the deposit won’t be accepted and may be delayed while we return the funds.

3. How long does it take for deposits to arrive?

Most deposits via PayID or Osko land within minutes, but in some cases, your bank may hold the transfer for up to 24 hours, especially if it’s your first time or a large amount. Don’t worry — you’ll receive an email notification as soon as your funds hit your account.

4. How will I know when my deposit is successful?

We’ll send you an email as soon as your deposit has been received and credited to your Digital Surge account. You can also check your balance by logging in and heading to your dashboard.

If you need a hand or have any questions along the way, our team is here to help. Just reach out via live chat or send us an email at contact@digitalsurge.com.au — we’ve got you covered!


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